Terms of Service

Last updated: January 15, 2025

Our Data Promise

We only collect anonymous website analytics.

We will never sell your data.

1. Acceptance of Terms

By accessing and using ShamrockAI.ie's website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website, consultations, and AI implementation services.

2. Description of Services

ShamrockAI.ie provides:

  • AI strategy consulting and implementation services
  • Business process automation solutions
  • AI readiness assessments and audits
  • Custom AI solution development
  • Training and support services
  • Ongoing optimization and maintenance

3. Data and Privacy Commitments

Our Data Practices

  • We only collect anonymous website analytics data
  • We never sell, rent, or trade personal information
  • All data is stored exclusively within the European Union
  • Client project data remains confidential and secure

4. Service Agreements

Specific services will be governed by separate service agreements that detail scope, deliverables, timelines, and pricing. These Terms of Service apply to all interactions and form the foundation for all service agreements.

Third-Party Tools in Client Implementations

When implementing AI solutions for clients, we may use third-party tools and platforms that have their own terms of service and data processing requirements.

We will always inform clients of any third-party tools and their implications.Clients may need to accept additional terms or update their own policies accordingly. All core data processing remains within the EU.

5. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Grant necessary access to systems and data
  • Participate actively in project activities
  • Make timely decisions and provide feedback
  • Ensure internal stakeholder availability
  • Comply with all applicable laws and regulations
  • Review and accept any third-party tool requirements we recommend

6. Intellectual Property

Our Intellectual Property

ShamrockAI.ie retains ownership of all proprietary methodologies, frameworks, tools, and general knowledge developed independently or prior to client engagements.

Client Intellectual Property

Clients retain ownership of their data, business processes, and any custom solutions developed specifically for their organization.

Joint Developments

Intellectual property created jointly will be addressed in specific service agreements, typically granting clients usage rights while allowing ShamrockAI.ie to develop generalized solutions for other clients.

7. Confidentiality

We maintain strict confidentiality regarding all client information, business processes, data, and strategic plans. Our team members sign comprehensive non-disclosure agreements, and we implement technical and organizational measures to protect confidential information.

8. Payment Terms

Standard payment terms include:

  • Invoices are due within 30 days of receipt
  • Late payments may incur interest charges
  • Project milestones may require advance payments
  • All fees are exclusive of applicable taxes
  • Disputed invoices must be raised within 10 days

9. Limitation of Liability

ShamrockAI.ie's liability is limited to the total amount paid for services in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages. This limitation applies to the fullest extent permitted by Irish law.

10. Warranties and Disclaimers

We warrant that our services will be performed with professional skill and care. However, we make no warranties regarding specific business outcomes, as results depend on various factors including client implementation and market conditions.

11. Termination

Either party may terminate services:

  • With 30 days written notice for ongoing services
  • Immediately for material breach of agreement
  • Upon insolvency or bankruptcy of either party

Upon termination, clients remain responsible for payment of services rendered and must return any confidential materials.

12. Governing Law

These terms are governed by Irish law. Any disputes will be subject to the exclusive jurisdiction of the Irish courts. We will attempt to resolve disputes through good faith negotiation before pursuing legal action.

13. Contact Information

For questions about these Terms of Service, please contact us:

team@shamrockai.ie
085 784 9459
Dublin, Ireland

Professional Standards

ShamrockAI.ie adheres to the highest professional standards and is committed to ethical AI implementation practices. We maintain appropriate professional indemnity insurance and follow industry best practices for data protection.